Frequently asked questions
Sizing & fit
How do I choose the right size?
Our core range runs XS–5XL. Because insulated gear is worn over layers, we cut with a little room — check the size charts for exact chest, waist and inseam measurements. If you’re between sizes, size up.
Do you offer custom or made-to-measure sizing?
Yes — for teams and hard-to-fit crews. See Made to Measure.
Warmth & ratings
What do the temperature ratings mean?
Each rating is the lowest temperature the garment is independently tested to keep an active worker comfortable in, assuming appropriate base and mid layers. See our layering guide on the blog.
Shipping
How fast do you ship?
In-stock orders dispatch from New York within 24 hours. Shipping is free on US orders over $150. Full details on the Shipping page.
Returns & warranty
What’s your return policy?
Unworn items can be returned within 30 days for a full refund. See Returns.
Is the gear guaranteed?
Yes. Every Tecbro product is backed by our workwear guarantee against defects in materials and workmanship.
Bulk & trade
Do you offer trade discounts?
Yes — see Pro Discount for individuals and Fleet & Bulk for companies.