Help
Frequently asked questions.
Can't find your answer? Talk to a real person or call +1 718-974-3615.
Starter answers below are drawn from current store policy — review and finalize before launch.
Ordering & shipping
How fast do you ship?
Orders placed before 2 PM ET ship the same business day from our New York warehouse. Free US shipping over $150; express delivery is a flat $18.
Where do you ship?
We currently ship across the United States. International shipping is coming soon — contact us for a quote in the meantime.
How do I track my order?
You'll get a tracking link by email as soon as your order leaves the warehouse. You can also check status from My Account.
Sizing & fit
How do I choose the right size?
Check the size charts and our temperature guide. Coveralls run true to size over a light base layer.
What if it doesn't fit?
Every order is covered by our 30-day fit guarantee — free returns, no restocking fees.
Do you offer custom sizing?
Yes — see Made to Measure for tailored coveralls and fleet uniforms.
Product & care
How cold are Tecbro coveralls rated for?
Our coveralls are independently lab-tested down to −50°F. Use the temperature guide to match a rating to your conditions.
How do I wash and care for them?
Machine wash cold, tumble dry low. Full care instructions ship with every order. [Finalize care details before launch.]
Is there a warranty?
Yes — a 2-year quality promise against defects in materials and workmanship.
Pricing & pro discount
Do you offer a worker or accessibility discount?
Yes — 25% off for verified essential workers and accessibility cardholders. See Pro Discount for how to verify.
Do you do bulk or fleet pricing?
We do — NET-30 billing and volume pricing for crews of 10+. See Fleet & Bulk.